About the role
Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.
Responsibilities:
- Demonstrate the use of brand’s make up products & services - Market & Sell brand’s products & services - Build and maintain good relationships with customers as well as store managers and cast members. - Engage customers in a productive discussion to address skin concerns - Perfectly identify customer’s skin condition and recommend the right products - Host/Organize occasional workshops or parties for customers’ engagement - Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction - Arrange appointments for return services - Maintain counter cleanliness - Ensure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all time. - Ensure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales manager - Adhere to hygiene standards of the brand - Ensure that the Benefit uniform is worn and full make up is always applied during work hours
Requirements
- Proficiency in English (spoken & written) - Strong retail sales and/or service history - Comfortable in face to face engagement - Self-motivated individual who possesses a strong passion for working in the Beauty industry - Pleasant disposition and well groomed - Work hours: able to work shifts, weekends, and public holidays - Basic make-up application knowledge - An aesthetician or waxing license is an advantage
Benefits
- Market-aligned salary and performance-based incentives - Sales commissions or bonuses for eligible retail roles - Employee Product Privileges - Opportunities for internal mobility across LVMH maisons and regions - Ongoing professional and technical training (beauty expertise, retail excellence, management skills) - Medical insurance coverage, mental wellbeing support - Inclusive & Diverse Culture
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