About the role
Key Responsibilities
- Attend to customer requests and enquiries on Aveda haircare products. - Recommend suitable haircare products based on customers’ individual hair concerns, needs, and preferences through product knowledge sharing. - Build and maintain strong customer relationships to enhance customer loyalty. - Maintain cleanliness and basic housekeeping of the work area. - Assist in retail operations, including stock take and inventory management. - Participate in new product launches, promotional activities, and related brand events.
Requirements
- Relevant retail experience in haircare, beauty, or cosmetics. - Passionate about haircare and beauty, with a strong interest in providing personalised product recommendations. - Excellent customer service skills with a strong sales orientation. - Willingness to commit to retail operational hours. - Pleasant disposition and well-groomed appearance.
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