About the role
SOOR, a subsidiary of Master Works, helps organizations stay ahead of evolving cyber threats through advanced cybersecurity and secure infrastructure solutions. SOOR delivers resilient, scalable, and regulation-aligned security across governance, cloud, networks, and managed defense.
SOOR is looking for a Solution Specialist turns business needs into practical, well-designed technology solutions. The role analyzes requirements, recommends and configures suitable systems and applications, and supports their implementation and adoption, so that technology investments deliver clear business value.
Key Responsibilities
- Gather and analyze business requirements, and translate them into functional and technical solution designs. - Evaluate and recommend applications, platforms, and integrations that fit business needs, budget, and IT standards. - Configure, customize, and integrate enterprise systems such as ERP, CRM, or workflow and business applications. - Prepare solution documentation, process maps, and business cases with clear costs, risks, and benefits. - Work with developers, vendors, and infrastructure teams to build, test, and deploy solutions. - Support user acceptance testing, training, and rollout, and drive user adoption. - Provide second-line support, resolve application issues, and identify opportunities for improvement. - Keep up with emerging technologies and advise stakeholders on how they can improve processes.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. - Minimum 5 years of relevant experience in technical solutions, systems integration, or support roles. - Good understanding of system integration, deployment, and troubleshooting processes. - Strong documentation and technical writing skills. - Good communication, problem-solving, and stakeholder management skills.
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