About the role
We are seeking a professional, well-presented, and customer-focused Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front-desk operations.
The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center, or similar healthcare environment and possess excellent communication and organizational skills.
Key Responsibilities
- Greet and assist patients, visitors, and healthcare professionals in a courteous and professional manner. - Manage patient appointments, cancellations, and rescheduling through the clinic management system. - Answer incoming phone calls, emails, and inquiries promptly and professionally. - Register new patients and maintain accurate patient records. - Verify insurance details and coordinate with insurance providers when required. - Handle patient check-ins and check-outs, including billing and payment collection. - Coordinate with doctors, nurses, and administrative staff to ensure smooth daily operations. - Maintain confidentiality of patient information in compliance with healthcare regulations. - Ensure the reception area remains clean, organized, and welcoming. - Assist with administrative tasks, documentation, filing, and reporting as required.
Requirements
- Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator in a medical clinic, hospital, dental clinic, or healthcare facility. - Currently based in Dubai, UAE. - Excellent verbal and written communication skills in English. - Proficient in Microsoft Office and clinic/hospital management software. - Strong customer service and interpersonal skills. - Ability to multitask and work efficiently in a fast-paced healthcare environment. - Professional appearance and positive attitude. - Knowledge of medical terminology and insurance processes will be an advantage. - Arabic language skills are a plus.
Benefits
- Competitive salary package.
- Professional and supportive work environment. - Career growth opportunities within the healthcare sector. - Annual leave and UAE labor law benefits. - Health insurance and other company benefits as applicable.
If you are passionate about providing exceptional patient service and have experience in healthcare front-desk operations, we would love to hear from you.
Text as published by MIRA CONSTRUCTION L.L.C. We don't edit postings; apply and ask questions on the employer's site.