About the role
NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities • Execute daily operational workflows and back-office tasks • Maintain accurate data in CRMs, spreadsheets, and internal systems • Coordinate with internal teams and vendors to resolve issues • Document processes and keep SOPs up to date • Prepare basic reports and track operational metrics • Support special projects as the business grows
Requirements
• 1+ year of experience in operations, administration, or a similar role • Strong attention to detail and organization • Proficiency in Excel or Google Sheets • Good written and spoken English • Comfortable learning new tools quickly • Availability to work U.S. business hours • Based in Mexico, with a reliable home office setup and stable internet connection
Nice to Have • Experience with CRM tools or automation tools such as Zapier • Experience in a startup or fast-paced environment • Fluency in Spanish
Benefits
• We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.
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