About the role
Project Planning & Execution
- Lead end-to-end execution of network infrastructure, SOC/NOC, and managed services deployments - Manage application development rollouts—from requirements and UAT through go-live, hypercare, and handover to operations - Define scope, milestones, timelines, budgets, and resourcing plans, ensuringtransparency at every stage - Handle multiple concurrent projects, prioritizing workloads and shifting focus as client and business needs change - Track progress, dependencies, and change requests; keep project documentation and status reports current
Managed Services Transition & Delivery
- Oversee the onboarding and transition of new clients into managed network and security services - Coordinate with NOC/SOC teams to ensure services meet agreed SLAs and operational readiness criteria before handover - Collaborate with partners, vendors, and cross-functional teams to ensure flawless delivery
Risk, Stakeholder & Communication
- Identify and mitigate project risks and issues through structured communication and adaptive planning - Serve as the main point of contact for clients during project delivery, managing expectations and escalations - Bridge technical depth and business accessibility in client engagements and executive updates - Foster a culture of trust, accountability, and impact within project teams
Requirements
- 3 or more years of project management experience, including network infrastructure, managed services, and application development rollouts in an ICT, cybersecurity, or MSP environment
Education
- Bachelor’s degree in IT, Computer Science, Engineering, or related field PM certification (PMP, PRINCE2, CAPM, or Agile/Scrum); ITIL Foundation a plus
Computer Literacy
- Advanced use of MS Project, Jira, Smartsheet, or similar PM tools; MS Office / Google Workspace
AI and Digital Transformation
- Uses AI and automation tools for planning, reporting, and documentation; exposure to digital transformation projects
Skills/Expertise
- Network infrastructure (LAN/WAN, SD-WAN, firewalls, wireless, data center), NOC/SOC operations, SDLC and application deployment
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