About the role
We are seeking an experienced and motivated Part-Time Community Operations Lead to support the day-to-day operations and performance of a conventional multifamily community. This role is responsible for assisting with property operations, resident satisfaction, occupancy goals, and overall community performance.
The ideal candidate is organized, customer-service focused, financially aware, and experienced in multifamily housing operations.
What You’ll Do
Team & Operations Support
- Support daily onsite operations and help maintain an organized, professional community environment - Assist with training, coaching, and supporting onsite team members - Help ensure company policies and operational standards are consistently followed
Leasing & Resident Relations
- Maintain knowledge of the property, competitors, and local market conditions - Conduct community tours and assist with leasing and move-in processes - Support marketing and leasing efforts to maximize occupancy - Assist with resident retention and follow-up communication - Provide excellent customer service and timely issue resolution
Financial & Administrative Support
- Assist with rent collection processes and resident account follow-up - Help monitor expenses, vendor coordination, and operational efficiency - Support budget tracking, reporting, and general administrative tasks - Ensure reports and documentation are completed accurately and on time
Property Oversight
- Monitor service request completion and maintenance responsiveness - Conduct routine apartment inspections and community walks - Help maintain the overall appearance and cleanliness of the property - Communicate operational concerns, incidents, or risks appropriately
What You’ll Need
- High school diploma or equivalent required; college degree preferred - 2–4+ years of multifamily, leasing, or property operations experience preferred - Strong customer service, communication, and organizational skills - Ability to multitask and work independently in a fast-paced environment - Basic understanding of financial reporting and property operations - Experience with property management software; Entrata experience preferred - Ability to work onsite during scheduled part-time hours
Schedule
- Part-time onsite position - Flexible scheduling based on property needs - Some weekend availability may be required
What You’ll Get:
- Commission-eligible role - Housing discounts (varies by community) - 401(k) match - Growth and leadership development opportunities - Wellness programs and team competitions - Additional rewards and recognition
*The anticipated pay range for this role is $25.00 - $28.00 per hour, with final compensation determined based on experience, skills, and internal equity.
Text as published by PeakMade Real Estate. We don't edit postings; apply and ask questions on the employer's site.