About the role
The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for an Internal Service Advisor with Rallye Mercedes-Benz! The ideal candidate is looking for a long-term position with an outstanding team, who is able to influence the volume of the service business and plays a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, and motivated individual willing to become a part of one of the most prestigious Mercedes-Benz dealerships on Long Island.
Responsibilities for this position include:
- Generate and manage internal repair orders (ROs) for all incoming MB vehicles. - Ensure all MB pre-delivery inspections (PDIs), manufacturer-required services, and recalls are completed accurately and on schedule. - Coordinate with the sales team to meet expected delivery timelines for sold vehicles. - Communicate with technicians and the parts department to ensure parts availability and timely completion of service tasks. - Verify that all vehicle systems, software, and accessories are functioning correctly before delivery. - Maintain detailed documentation and records for compliance with MB factory guidelines and warranty requirements. - Schedule vehicle transport to detail and accessory installation vendors, if needed. - Conduct final quality control checks on vehicles prior to delivery. - Support the inventory team with lot management by ensuring Used/CPO units are properly fueled, cleaned, and moved to the front line / showroom / loaner service.
The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!
PAY RANGE: $50,000 - $75,000 (Salary + Commission)
Requirements
- German Car Brand/Mercedes-Benz Service Advisor Experience Preferred. - Valid Driver's License. - Excellent customer service skills. - Working knowledge or trainable in automotive retail center computer systems (CDK computer system preferred). - Excellent verbal/written communication and organization skills. - Outgoing and patient personality with outstanding customer relations ability. - Professional personal appearance.
Benefits
- Competitive pay plan!
- Great benefits package including medical, dental and vision coverage for employee & family!
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield!
- Paid time off!
- Paid holidays!
- 401K plan.
- Employee Assistance Program.
Text as published by Rallye Motor Company. We don't edit postings; apply and ask questions on the employer's site.