About the role
Rentokil Initial is looking for a Healthcare Operator to join our team.
As a Healthcare Operator, you will be responsible for providing excellent customer service and ensuring the delivery of Initial Hygiene services. You will need to maintain a high level of professionalism and exceed customer expectations in all aspects of service delivery.
Key Duties and Responsibilities
- Perform scheduled customer visits and complete all service requirements as per the Initial Hygiene protocols - Obtain proof of service by obtaining signatures on mobile devices - Ensure the quality of service is maintained at all times - Provide servicing for various hygiene products and equipment - Submit all required paperwork on time - Maintain cleanliness and maintenance of company vehicles - Organize and store the necessary amount of stock for customer visits - Maintain and clean service equipment and personal protective equipment - Adhere to company uniform guidelines - Communicate with customers and colleagues to address service requirements and provide necessary information and assistance - Report any service issues to the appropriate managers in a timely manner - Respond to customer queries and provide solutions - Identify opportunities for upselling and generate sales leads
Requirements
Competencies
- Must be highly self-motivated and possess a strong drive to succeed in a fast-paced environment. - Must have excellent interpersonal skills and be able to effectively communicate and collaborate with team members and stakeholders to achieve goals.
Qualifications and Experience
- High school academic passes - Experience in driving a manual transmission vehicle - Must be computer literate and using applications - Valid driver's license
Benefits
- Group Health and Life Insurance - Paid Time Off - Training & Development
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