About the role
Role: Operations Executive
Location: Rentokil Initial Hygiene India Pvt Ltd. H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound, Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand, Asarwa, Ahmedabad, Gujarat - 380016
Fresher can apply
About the Role:
● The Executive Operations will be responsible for efficiently managing client
coordination, service operations, administrative functions, and reporting to ensure service
excellence, compliance, and team performance.
● The incumbent will report to the Branch Manager. The incumbent will have to work as part
of a multi-functional team, and this involves collaboration with the internal team and
external stakeholders.
Job Responsibilities:
● Coordinate with clients and maintain strong relationships to ensure service excellence and retention
● Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
● Validate and generate data, plans, and reports using the iCABS system
● Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
● Follow up on POs, service contracts, legal agreements, and contract renewals
● Oversee office administration, statutory compliance, attendance, and petty cash management
● Manage vehicle maintenance and GPS tracking
● Supervise the service team and ensure smooth operation of the service centre
● Maintain inventory records, including battery stock
Key Result Areas:
● Client Relationship Management
● Service Planning & Execution
● System & Data Management
● Billing & Documentation
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