About the role
Responsibilities:
- Responsible for preparing and presenting pest control report for clients. - Work in the field, visiting client sites to oversee pest control services, support technicians, and monitor project progress. - Respond to complaints and resolve issues to the clients’ satisfaction. - Conduct review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness. - Deliver on-site or classroom serve-related training for technicians, sales, or other departments and the customers. - Manage and develop the team to improve their performance, report and meet targets. - Prepare Quality Assurance reports for Manager review. - Handle ad hoc projects assigned by managers. - Candidates with more experience will be considered for the Assistant Manager position.
Requirements
- Higher Diploma and above, in Biological Sciences or related field - Minimum 3 years relevant working experience in quality assurance or related field - Self-motivated, able to work under pressure and strong sense of responsibility - Detailed minded, well organized and quick response - Excellent customer service skills, effective interpersonal, presentation and communication skills - Excellent of spoken and written English and Chinese - Proficiency in MS office applications
Benefits
- Competitive salary package - 13-month salary - Dental insurance - Annual medical check up - 5-day work week - Paid Public Holiday - Annual Leave - Marital leave - Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services) - Offer learning & development and training program
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