About the role
- Assist the IT team with day-to-day operational tasks and projects. - Support troubleshooting and resolution of technical issues for users. - Contribute to the documentation of IT processes and procedures. - Participate in IT projects as assigned, providing support as needed. - Learn and apply best practices related to IT support and data management. - Engage with team members to gain practical knowledge in various areas of IT.
Requirements
- Bachelor’s degree in Computer Science or a related field - IT or Computer Science student or fresh graduate - Strong foundation in hardware, Windows, and networking basics - Background in cloud infrastructure fundamentals (Microsoft Azure, AWS, or OCI) - Understanding of infrastructure basics (servers, storage, and networking) - Good IT troubleshooting skills and proficiency in Microsoft Office - Good command of English (reading, writing, and communication) - Familiar with and responsive to modern technologies, including AI tools - Fast learner with strong communication skills
Benefits
- A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within. - Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development. - Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team. - A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work. - Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.
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