About the role
Job Purpose:*
To support the Store Manager in leading the store operations, driving sales, and delivering the ultimate customer experience. You are the leader on the floor when the Store Manager is away.
*Key Responsibilities:* - *Be a Sales Driver:* Lead from the sales floor, coach associates in real-time on Bra Fitting and cross-selling to achieve UPT and Conversion goals - *Customer Obsession:* Ensure every customer feels confident and celebrated. Lead by example in delivering expert fittings - *Operational Excellence:* Open and close the store, manage cash reconciliation, staff scheduling, shipment processing, and inventory control - *Team Coaching:* Train new associates on product knowledge, VS Service Standards, and Loss Prevention policies - *Visual & Brand:* Execute daily VM standards, replenishment, and ensure the sales floor is always flawless and on-brand per global guidelines - *Reporting:* Prepare Daily Sales Reports (DSR), monitor KPIs, and communicate business updates to the Store Manager
Requirements
*Qualifications:* - 2-3 years of experience as Assistant Manager / Supervisor / Key Holder in fashion/beauty retail - Strong selling skills and deep interest in fashion, lingerie and beauty trends - Excellent leadership, problem-solving and organizational skills - Flexible to work shifts, weekends, and holidays (retail hours) - Fluent English is a must
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