About the role
Job Overview
We are seeking a skilled ServiceNow Developer to join our client’s team in Singapore on a contract basis. The ideal candidate will be responsible for designing, developing, and maintaining ServiceNow applications while working closely with cross-functional teams to deliver scalable and efficient solutions.
Key Responsibilities
- Design, develop, and maintain ServiceNow applications including Incident Management, Change Management, Problem Management, and CMDB. - Configure and customize workflows, UI pages, business rules, and client scripts using ServiceNow platform tools. - Collaborate with functional teams to gather business requirements and translate them into technical solutions. - Perform unit testing, debugging, and troubleshooting to ensure system performance and stability. - Provide Level 2 support for ServiceNow-related issues. - Develop and maintain integrations with external systems using REST and SOAP APIs. - Prepare and maintain technical documentation for configurations, workflows, and system processes. - Support knowledge transfer and ensure adherence to development best practices.
Required Skills & Experience
- 2–3 years of hands-on experience in ServiceNow development. - Experience working with ServiceNow releases such as London, Paris, or Queensland. - Strong knowledge of JavaScript, GlideScript, and ServiceNow APIs. - Experience in REST and SOAP integrations. - Familiarity with ServiceNow reporting and dashboards. - Strong problem-solving skills and ability to work in a fast-paced environment. - Good communication and collaboration skills.
Preferred Qualifications
- ServiceNow Certified Application Developer or equivalent certification. - Prior experience working with ITIL processes.
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