About the role
Job description:
We’re Hiring: Japanese Customer Support Executives
Location: Cyberjaya, Malaysia
Employment Type: Full-time, Office-based
Industry: Online Shopping Platform
What You’ll Do
Handle customer queries via chat, email, and calls in Japanese (English not required)
Provide solutions and support related to online shopping experiences
Ensure high-quality and professional communication with customers
Work in rotational shifts to support global customers
Apply Now!
Send your updated CV to [email removed] Or WhatsApp at [phone removed]
Requirements
What We’re Looking For
JLPT N1 certification OR Native Japanese speaker
Open to all nationalities (visa sponsorship available)
Fresh graduates & experienced customer service professionals are welcome
Willingness to relocate to Malaysia
Benefits
What We Offer
Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)
RM 500 transportation allowance
Shift allowance for afternoon shifts
Employment VISA & 1-way flight ticket reimbursement (for expats)
1-week hotel accommodation upon arrival (for expats)
Comprehensive medical benefits (in-patient & out-patient for self & family)
Maternity & paternity leave, annual leave, medical leave as per labor law
Optical & dental coverage
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