About the role
“Is your passion in retail—and driving results through people and clients?”
We are looking for a Retail Store Manager to lead our store at Brookfield Place. This role is built for a sales-driven leader who thrives on building client relationships, developing high-performing teams, and delivering measurable business results.
“Do you know how to turn customer interactions into long-term client relationships?” The ideal candidate is a hands-on leader who leads from the floor, inspires a selling culture, and consistently drives revenue through team performance and client engagement.
CORE VALUES
Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN!
KEY RESPONSIBILITIES
Drive Sales & Client Engagement
- Lead from the front as the top sales driver and role model for clienteling excellence - Build a client-first culture focused on relationship building, repeat business, and outreach - Analyze sales performance and take immediate action to drive results and exceed targets - Network within the local market to drive store traffic, brand awareness, and client acquisition
Develop a High-Performance Selling Team
- Recruit, train, and develop a team focused on selling behaviors and customer connection - Coach in real-time on the sales floor to elevate conversion, units per transaction, and client experience - Create accountability through clear expectations, feedback, and performance management - Foster a competitive, energetic environment centered on winning as a team
Lead Operations with a Sales Mindset
- Ensure operational excellence supports the selling environment and client experience - Partner with Assistant Manager on visual presentation to maximize product storytelling and sales - Maintain strong inventory awareness and communicate trends impacting business performance - Manage budgets, payroll, and expenses with a focus on profitability and growth
Champion Brand & Culture
- Lead through UNTUCKit’s core values while building an engaged, motivated, and client-focused team - Promote continuous development through coaching, feedback, and partnership with leadership - Adapt quickly to business needs while maintaining focus on sales priorities
Requirements
QUALIFICATIONS
- Proven experience as a retail manager with a strong sales track record - Demonstrated ability to drive revenue through team performance and client engagement - Strong leadership presence with the ability to inspire, coach, and hold teams accountable - Excellent communication and interpersonal skills - High level of business acumen with the ability to interpret sales data and act on it - Experience with multi-channel POS systems and retail technology - Flexible and adaptable in a fast-paced, results-driven environment
ADDITIONAL REQUIREMENTS
- Ability to work a full-time retail schedule (including weekends, evenings, and holidays) - Comfortable working independently when needed - Bachelor’s degree in business, Sales, or related field preferred - Hours: 40 hours/week, 5 days a week
Benefits
- Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off ( & Public Holidays) - Short Term & Long Term Disability - Training & Development - Casual working environment - Wellness Resources - Gym reimbursement/rewards program - 50-75% employee discount - Pay Range: $70,000 - $75,000 annual salary
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