About the role
Process & Operations Management
- Manage end-to-end US/UK P2P operations, including invoice receipt, coding, 2-way/3-way matching, approvals, payment processing, and vendor reconciliations. - Ensure invoice processing Turnaround Time (TAT) and SLAs are consistently met. - Monitor daily workflows, backlogs, and month-end closing activities for AP. - Ensure compliance with company policies, internal controls, and statutory requirements (US/UK).
Team Leadership
- Lead, mentor, and supervise a team of 5–6 AP resources; allocate work and manage workload. - Define, track, and review KPIs for AP staff (accuracy, productivity, TAT, error rates, etc.) and conduct regular performance reviews. - Plan and deliver training for existing and new team members, including onboarding.
Process Excellence & Documentation
- Develop, implement, and maintain SOPs and process documentation for all AP processes. - Identify process gaps and drive continuous improvement and automation opportunities.
Stakeholder & Escalation Management
- Interact with internal stakeholders (procurement, business teams, treasury, auditors) and external vendors. - Manage and resolve escalations related to invoices, payments, and vendor queries in a timely manner. - Provide regular MIS, dashboards, and status reports to management.
Systems & Reporting
- Work extensively on SAP for AP transactions, reporting, and reconciliations. - Support internal and external audits by providing documentation and explanations.
Requirements
Education: CA / M.Com / MBA (Finance)
Experience: 8–10 years in Accounts Payable
Must-Have Skills
- Hands-on experience with SAP (mandatory) - Strong knowledge of US/UK P2P processes - Proven experience managing a team of 5–6 AP resources - Experience in drafting SOPs and defining KPIs - Track record of meeting invoice-processing TAT and SLAs
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