About the role
Job Purpose
To play a crucial role in providing exceptional customer service at our stations. The candidate will be responsible for accurately processing transactions, handling cash and credit card payments, and ensuring a positive environment for customers. The main goal will be to contribute to the efficiency and overall success of our operations.
Principal Accountabilities
- Process all receipts (paying-in slip, cheques) in customer accounts. - Deposit receipts in bank on a daily basis. - Ensure clearance of AR queries. - Ensure daily monitoring of bank statements and balances (hard and soft). - Ensure daily paying-in slip control and accounting entries in customer accounts - Ensure follow up on bounced check and drafts and inform concerned businesses on time. - Ensure cash voucher filing.
Key Challenges
- Accurately process cash, credit, and debit card transactions. - Maintain a balanced cash drawer and ensure that any discrepancies are reported immediately. - Provide excellent customer service by greeting customers and responding to their queries in a courteous manner. - Handle customer complaints with patience and professionalism, ensuring issues are resolved promptly. - Assist in maintaining the cleanliness and organization of the cashiering area. - Conduct daily reconciliation of cash and credit card sales. - Ensure compliance with security and operational procedures to prevent fraud and theft. - Support promotional campaigns and sales initiatives at the service station.
Requirements
Job Knowledge, Skills & Experiences:
- Finance degree, economics degree or qualified accountant. - Prior experience as a cashier or in a customer service role is preferred. - Strong numerical and math skills. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficient in using point of sale (POS) systems and cash management practices. - Ability to work flexible hours, including weekends and holidays.
Competencies
- Financial management - Analytical skills - Risk management - Compliance and regulatory knowledge - Negotiation skills - Communication and interpersonal skills - Problem-solving skills - Attention to detail
Closing date: 31 July, 2026
Text as published by Vivo Energy. We don't edit postings; apply and ask questions on the employer's site.