About the role
Position Summary
We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.
This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment.
Key Responsibilities
Customer Order Preparation
- Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories. - Ensure all bikes are clean, charged, and ready for customer pickup.
Bicycle Intake & Basic Repairs
- Inspect returned bicycles and document their condition in company systems. - Identify bikes requiring additional repairs or diagnostics. - Perform routine maintenance and basic repairs, including:
- Flat tire and tube replacements - Tire inflation and pressure checks - Brake adjustments - Basic drivetrain adjustments - Battery inspections - Safety inspections - Accessory installation - Minor component replacements
-Escalate complex repairs to senior mechanics when needed.
Inventory & Operations Support
- Perform daily inventory counts and maintain accurate inventory records. - Assist with receiving and organizing new inventory. - Update repair statuses in company systems. - Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.
Quality & Safety
- Perform final quality inspections before bicycles are released to customers. - Maintain a clean, organized, and safe workspace. - Follow company procedures and safety standards.
Requirements
Required
- High school diploma or equivalent. - Basic mechanical aptitude and willingness to learn. - Strong attention to detail. - Good communication skills. - Ability to lift and move bicycles and batteries (up to 50 lbs). - Comfortable working in a fast-paced environment. - Reliable, punctual, and team-oriented. - Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.
Preferred
- Previous experience working with bicycles or mechanical equipment. - Retail, warehouse, or fulfillment experience. - Familiarity with inventory management systems. - Experience using smartphones or tablets for operational software.
Benefits
Compensation
- $18/hour
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