About the role
Network Engineer – Operations Support (L1)
Location: Tampines, Singapore Work Arrangement: Onsite Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays
We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.
Key Responsibilities *Aruba Networking experience is a must.
- Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance. - Assist with network equipment testing, troubleshooting and configuration verification. - Support equipment onboarding, connection checks and functional validation. - Ensure network configurations are aligned with existing architecture, standards and operational practices. - Support wireless site surveys, Wi-Fi testing and troubleshooting. - Perform day-to-day wireless network operations support. - Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required. - Assist with analysing wireless coverage, interference and performance issues. - Support network optimisation, expansion and change requirements. - Maintain standard configuration templates, documentation and operating procedures. - Follow up on network incidents and troubleshooting cases through to resolution. - Support network asset, model and version tracking. - Assist with daily network service requests and change requests.
Requirements
- Relevant experience in Aruba wired and wireless networking environments. - Hands-on exposure to network troubleshooting and operational support. - Experience supporting Wireless Access Points (APs). - Familiarity with standard network configuration, documentation and asset management. - Able to work independently in an onsite operational environment. - Good communication and troubleshooting skills.
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