About the role
About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward!
Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
Job Overview: You will be responsible for building and maintaining long-term client relationships, acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.
As the Senior Business Development Executive you will:
- Build long-term relationships with existing clients to retain and grow them. - Acquire new clients end-to-end; from prospecting to closing and meeting individual and team targets. - Increase revenue and retention rate for accounts through driving intentional upsell and cross-sell motions to meet the clients’ business objectives. - Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth. - Identify growth opportunities within the account segment. - Resolve all client complaints, requests, and inquiries within the predetermined SLAs. - Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts. - Perform other job-related tasks as needed.
The ideal candidate will have:
- Bachelor's degree in business or a relevant major. - Proven experience of 3-6 years in business development or sales, preferably in the E-Learning industry. - Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences. - Able to prioritize and perform effectively in a highly dynamic work environment. - Excellent command of the English Language (both written and spoken). - Experience in customer support is a plus. - Proficiency in MS Office - Experience with CRM is preferred, HubSpot is preferred - Ed-tech industry background is preferred.
Why join us?
- Competitive salary packages - Flexible work arrangements - Family Medical insurance - Access to a wide range of courses on our platform
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