About the role
Job description:
Position Overview
Our Client is looking for a driven Installation Manager to join our award-winning team. In this pivotal role, you’ll lead installation operations for a trusted national brand.
You’ll oversee all aspects of new construction installations in East Bay, CA—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader who thrives in a fast-paced environment and can manage multiple projects with confidence.
What We Offer
- Competitive salary (based on experience) - Company vehicle and gas card - Monthly performance incentives - Annual profit sharing - Company-matched 401(k) - Comprehensive benefits package including: - - Health, vision, dental, and life insurance - Career development and advancement opportunities - Hands-on training and mentoring
Key Responsibilities
Installer Development & Oversight
- Recruit, onboard, and train high-quality installation subcontractors. - Provide ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards. - Certify sub-installers in the installation procedures, safety protocols, and water management best practices.
Sales Team Support
- Attend new prospect builder meetings with sales representatives in an effort to win new business. - Assist with quoting custom and semi-custom installation jobs and provide guidance throughout the sales cycle.
Project Review & Quoting
- Review quotes, labor calculators, and construction plans for accuracy and margin. - Make necessary adjustments and provide retraining to sales teams as needed.
Project Coordination & Execution
- With the aid of your inside Project Coordinator, develop and maintain installation schedules in collaboration with sales reps, logistics, installers, and third parties for lifts, etc. - Conduct pre-installation site visits to verify readiness, confirm rough openings, and align with general contractors or superintendents. - Lead on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.
Post-Installation Oversight
- Conduct thorough post-installation inspections with site superintendents. - Coordinate rework or service requests, and ensure final sign-offs are obtained. - Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.
Accessory Management & Change Orders
- Oversee delivery and installation of held accessories, verifying quality and approving related payments. - Manage change orders, working with contractors and reps to ensure proper billing and documentation.
Team Support
- Assist in onboarding and training of new project managers or service technicians. - Serve as a liaison between field teams and internal departments to resolve issues and ensure customer satisfaction.
Qualifications
- 2+ years of construction project management experience, preferably in window and door installation. - Prior hands-on installation experience in new construction is highly preferred. - Bachelor’s degree or equivalent management experience is a plus. - OSHA 30 and CPR certified. - Bilingual in English and Spanish is a plus. - Excellent communication, problem-solving, and organizational skills. - Basic computer skills, including knowledge of CRMs such as Salesforce.
Physical Requirements
- Ability to stand, walk, climb, kneel, and lift/move up to 100 lbs. - Requires regular use of hands, vision (close, distance, color, depth perception), and hearing. - Work includes physical tasks in varied weather and jobsite conditions.
Work Environment
- Frequently exposed to active construction sites and mechanical hazards. - Moderate noise levels typical of indoor and outdoor job sites. - Travel to job sites required; must be comfortable working in both office and field environments.
Job Type: Full-time
Benefits:
- 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance
Work Location: In person
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