About the role
Zameen.com is looking to hire a ‘Chat Support Executive’ for its Bayut and Dubizlee Operations.
Job Responsibilities:
- Responsible for provisioning the packages upon receiving invoices for new & existing accounts. - Responsible for client account up gradation upon receiving invoices from different channels. - Responsible for client account degradation upon expiration of client account. - Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team). - Responsible to setup XML feed Integration. - Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations. - Live chat support to all related web users. - Providing after sales & support to all account managers.
Job Requirements:
- Experience: 06 months - 1 Year (Email/Chat Support) - Education: Must be a graduate - Location: Gulberg, Lahore - Shifts: Hybrid - Gender: Both - Position Level: Entry Level - Should have very good command over spoken and special written English. - Can communicate with Internal/external staff for their day-to-day queries & their quick fix. - Preferably a graduate with a minimum 6 Months experience. - Experience in Customer services role, preferably from a support/call center. - Strong communication and follow-up skills. - Have a working knowledge of computer software like MS Word and Excel.
Text as published by Zameen Media Pvt. Ltd.. We don't edit postings; apply and ask questions on the employer's site.