About the role
Job Brief:
The candidate will ensure that the collections are made on due instalments within specified timelines. He/She will also be responsible to answer customers queries received through different channels and update customer’s payment records in CRM.
Job Responsibilities:
- To keep track of due instalments on monthly basis and ensure payments are made in a timely manner.
- To ensure that the assigned monthly recovery targets are achieved regularly. - Maintaining contact with customers through Calls/SMS/WhatsApp and Email. - Working closely with Finance to verify all the transactions and issue Developer’s receipts to customers.
- Updating account statements on regular basis and sharing with relevant customers. - Monitoring default at unit level and sending reminder letters and legal notices. - Regularly sharing construction updates to customers through Email & WhatsApp. - Physical meetings with customers at Developer’s office as and when required.
Job Requirements:
- Qualifications: Minimum Bachelors in Business. - English language proficiency is a must. - Experience: Fresh to 2 Years of experience. - Location: Gulberg, Lahore. - Should be acquainted with Microsoft Office Suite, Email & Internet.
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