About the role
CPI Security is looking for a Residential Installation Technician based in Greensboro, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
What You'll Do: • Servicing residential security systems accurately and efficiently • Meeting or exceeding performance goals on a consistent basis • Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities • Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc. • Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration • Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner • Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials • Providing exceptional customer service at all times • Consulting with management on any issues or concerns • Cleaning up work area thoroughly • Maintaining all company equipment, including truck, tools, inventory, etc. • Maintaining a professional appearance and demeanor at all times
What We're Looking For: • High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus • Good sales skills, particularly with strong up-selling and closing abilities • Mechanical aptitude • Strong customer service skills • Commitment to safety • Ability to work effectively both on an individual basis and as part of a team • Professional appearance and demeanor • High energy, fun and positive attitude • Schedule flexibility and the ability to work weekends • Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus • Alarm, cable installation, or telecom experience, a plus
What’s In It For You! • $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission) • PLUS career mobility. This is more than a job! • Off every other weekend! • Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME! • Comprehensive and on-going paid training when you start. WE INVEST IN YOU! • Engaging and fun company culture that’s made up of diverse people. • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. • Great medical, dental, vision, short- & long-term disability and life insurance options. • Company paid holidays, floating holiday and paid time off (PTO). • 401(k) plan with competitive company match. • Eligible for free monitored security system after 90 days • Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.
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