About the role
Team: Revenue Operations Reports to: Chief Revenue Officer Location: Remote Type: Full-time
The Role
You'll be Product Owner across three surfaces: • CRM — platform, data model, permissions, lifecycle automation. • Partner Product — the cabinet, dashboards, payout logic, and tooling our IBs, affiliates, and KOLs live in. • Marketing Enablement — lifecycle stack, AI agents, and the internal tools BD/AM run on.
You own the roadmap, backlog, specs, and outcomes with a simple goal in view - to grow revenue.
We want a disruptor. Someone who sees a 14-step nurture sequence and asks why an agent isn't running it. Someone comfortable in a product review with engineers and a funnel economics conversation with the CEO.
What You'll Do 🛠
CRM • Lead the new CRM rollout and adoption across BD, Partnerships, AM, Marketing, Compliance, Support. • Own the data model, permissions, and the pipe from platform → warehouse → CRM → activation.
Partner Product • Own the IB/affiliate/KOL product experience end-to-end. • Translate partner and BD feedback into a prioritised backlog; ship with engineering. • Build the partner journeys, onboarding, activation, tiering, qualification that turn signups into revenue.
Revenue org Enablement & AI • Ship AI auto-funnels: agents that score, personalise, route, draft, and hand off. • Embed AI into daily BD/AM work: prospect intelligence, meeting prep, auto-logged notes, next-best-action, call QA. • Support Acquisition and Retention teams with setting up funnels across email, in-app, SMS, push.
Always • Test, measure, kill what doesn't work. • Report ROI clearly. Iterate.
What We're Looking For 🪄
Must-haves • Product ownership experience with a track record. • Experience in CRM integration/management (Salesforce, HubSpot, Zoho, Zendesk, Customer.io, Braze, or similar). • Experience in shipping funnels that actually convert. • Hands-on with AI in a revenue context: LLM APIs, agents, prompt engineering, AI-powered outbound. • Strong with Dev, Data, Marketing, Sales. Translates well between them. • Analytical. Reads cohorts and retention curves, not just reports.
Bonus points for • Owning a partner/IB/affiliate product before. • Shipped AI agents on top of a CRM (scoring, outreach, research, QA). • Tools: n8n, Make, Zapier Agents, Clay, Apollo, Smartlead, HeyReach, Retell, Bland. • Fintech, crypto, brokerage, iGaming, or other regulated, affiliate-heavy verticals. • RAG, vector DBs, internal knowledge agents. • A portfolio that shows what you've built, not just where you've worked.
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