About the role
Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
We are looking for an Area Manager to lead our team of supervisors on our night shift schedule, Monday-Thursday 7pm - 5:30am.
Responsibilities • Lead team of 1-2 supervisors and warehouse staff of up to 100 on assigned shift to hit productivity, quality, safety, and ship on time targets • Partner with Ops Manager and support teams to meet business goals • Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance • Assist in operations by working with General Manager and Assistant General Manager, and Operations Manager eventually • Ability to shift plan and labor share in accordance with daily goals and order numbers • Facilitate open communication between other shifts to ensure teamwork to achieve common goal • Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated • Tracking attendance and approving timecards for associates • Coaching, training, and re-training associates on labeling/packaging procedure • Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions • Monitor productivity and make recommendations to reach and exceed metrics • Administer progressive discipline due to employee behavioral/productivity issues • Help contributors understand and connect to our vision, mission, strategy, and business priorities • Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines • Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable) • Uphold company policies and professional workplace behavior by leading by example • Problem solving in real time using counting and basic math • Familiar with Warehouse Management Software to track and solve problems with orders • Work cooperatively with other managers, supervisors, coordinators, and leads • Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.
Qualifications • 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment • Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment • Able to maintain confidentiality • Familiar with Warehouse Management Software to track and solve problems with orders • Must be able to display effective communication to associate, management and executive staff members • Prior experience creating and executing a shift plan • Understanding of basic math and excel formulas • Understands how important process control is to the business • Flexible- Embraces Change • Problem Solver • Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail • Previous experience/knowledge of Workday preferred • Ability to maintain confidentiality • Ability to follow procedure, practice sound judgment and practice a fair and consistent management style • Comfortable working and communicating with a diverse employee demographic • Excellent multi-tasking skills with the ability to prioritize
Physical Demands • Ability to walk or stand for 8-10 hours • Ability to lift up to 50 lbs by hand • Pallet jack experience (electric or non-electric) • Pull, push, bend, kneel, crouch • OT required during peak season (25-30% of the time)
Benefits • Medical PPO and HSA with employer match plan options • Dental, Vision, STD, Supplemental Insurance plans • Company Paid LTD and Life Insurance • 401K match - Match 100% up to 3% and 50% from 3.1% - 5% • 4 weeks of PTO, accrued semi monthly • 8 company paid holidays • Paid bereavement • Stocked marketplace with late-night meal options • Product Giveaways
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