About the role
We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our offices in Lviv, Ivano-Frankivsk, Odesa is growing, and we’re looking for a Customer Service Representative to join our dynamic team.
We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team.
🔧What You’ll Be Doing:
- Communicating with customers daily via phone and email
- Coordinating logistics and handling dispatch processes
- Answering inbound calls from clients and vendors (a top priority)
- Working with databases and internal systems
- Providing friendly, helpful support to all customers
- Performing other duties as assigned by the team or business needs
Requirements
✅What We’re Looking For:
- Proficiency with computers (Microsoft Office is a plus)
- Strong communication, self-organization, and problem-solving skills
- Ability to work effectively in a fast-paced, high-pressure environment
- English level: Upper-Intermediate or higher (spoken and written)
- Work from one of our offices in Lviv, Odesa or Ivano-Frankivsk
- A team player with a quick learning mindset
💼What We Offer:
- A supportive, young team in a modern office with great transport access
- Taxi covered for early/late shifts
- Competitive salary (based on experience and performance)
- Paid vacation and sick leave
Shift 1: Mon–Fri 15:00–00:00 Shift 2: Thursday–Sunday 15:00–00:00 Shift 3: Mon–Fri 00:00–07:00 Shift 4: Thu–Sun Thu - Sun (or Fri - Mon or Sat - Tue) - 07:00-15:00
Shift 5: Thursday–Sunday 00:00–07:00
🌟 If you’re ready to kickstart or grow your career in international logistics, love working in English, and want to be part of a fun, fast-paced team — we’d love to meet you!
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