About the role
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Hostess to work with our Food & Beverage team at the finest 5-star luxury resort in Bali.
Responsibilities
- Welcome and warmly greet guests upon arrival, ensuring a pleasant first impression - Provide accurate waiting time estimates and efficiently manage the guest waiting list - Handle restaurant reservations and coordinate seating arrangements - Present menus to guests and introduce them to their assigned Waiter/Waitress - Ensure guests receive a warm and courteous farewell upon departure - Maintain the cleanliness, organization, and professional appearance of the reception area - Handle incoming calls professionally and respond to guest inquiries in a timely manner - Assist Mandarin-speaking guests to ensure a smooth and personalized dining experience
Requirements
- Minimum of 1 year experience in the same position in a large luxury resort
- Fluent in Mandarin & English - Excellent communication skills (via phone and in-person) - Availability to work in shifts as needed - Good physical condition to walk and stand during an entire shift - Diploma in Food & Beverage, Hotel Management, or other relevant fields.
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