About the role
Job Summary: As the Manager of IT Infrastructure at Creative Chaos, you will oversee the organization's IT infrastructure, ensuring a secure, efficient, and scalable environment. You will be responsible for leading a team of IT professionals, managing infrastructure projects, and supporting the overall IT strategy aligned with business goals.
Duties and Responsibilities:
- Manage, mentor, and lead the IT infrastructure team to ensure reliability and performance of all IT systems. - Oversee the design, implementation, and maintenance of the IT infrastructure, including servers, storage, networks, and cloud environments. - Develop and implement infrastructure policies, procedures, and best practices to maintain high levels of security and compliance. - Monitor system performance, identify bottlenecks, and implement improvements. - Manage vendor relationships and negotiate contracts for infrastructure products and services. - Ensure effective disaster recovery and data backup procedures are in place for all systems. - Collaborate with other departments and stakeholders to align infrastructure capabilities with business needs. - Oversee infrastructure budgets, monitoring expenditures, and optimizing resource use. - Stay up-to-date with the latest technological advancements to ensure infrastructure is modern and effective.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred. - 10+ years of experience in IT infrastructure management, with at least 5 years in a leadership role. - Proven experience with infrastructure technologies such as servers, storage, networking, and cloud platforms. - Strong understanding of security protocols and compliance standards - Experience implementing and managing G Suite, Slack, password manager, Atlassian products, CMS tools, and Google Analytics. - Excellent project management skills and experience managing multiple projects simultaneously. - Strong leadership and mentoring skills, with a focus on team development. - Excellent communication and interpersonal skills to work with diverse teams and stakeholders. - Relevant certifications (e.g., ITIL, Cisco, AWS, VMware) are a plus.
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