About the role
Job Summary:
Creative Chaos is looking for a proactive and detail-oriented Inbound SDR to manage all incoming sales inquiries. Your primary responsibility is to engage, qualify, and schedule meetings between these leads and our Account Executive (AE).
Key Responsibilities:
- Respond Promptly to inbound leads (within defined SLAs). - Conduct Initial Outreach via personalized emails, phone calls, and SMS. - Schedule Meetings between qualified prospects and the AE using HubSpot Meetings. - Maintain CRM Accuracy by logging all activities, notes, and lead dispositions in Hubspot. - Nurture Cold Leads who aren’t ready to buy yet—add them to follow-up cadences or hand-off to marketing. - Monitor and Triage website contact forms, inbound calls, demo requests, and email inquiries. - Collaborate Closely with AEs to ensure a seamless handoff and calendar alignment. - Provide Feedback to marketing and sales teams on lead quality and recurring patterns.
Requirements
- Bachelor’s degree in business, marketing, or a related field - 1–3 years in a similar role. - Strong Japanese written and verbal communication skills (clear, concise, persuasive). - Experience with CRM systems like HubSpot. - Comfort with phone outreach and handling objections or questions from prospects. - Highly organized and process-oriented — you don’t let leads slip through. - Self-starter: you’re proactive, responsive, and accountable. - Tech-savvy: Familiar with email tools, calendar scheduling platforms, SMS platforms, and sales enablement tools.
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