About the role
Position: Recruitment Manager (US Operations)
Salary: PHP 90,000 - 150,000
Working Hours & Conditions: Aligned to US hours (9:30 AM – 5:30 PM EST); Full-time (remote); Independent Contractor
Holidays: Observing UK national and state specific holidays
ABOUT THE COMPANY:
Our client is a premier UK-headquartered specialist recruitment firm expanding its high-touch delivery capabilities across the US professional services and finance markets.
ROLE OVERVIEW:
We are seeking an experienced, results-driven Recruitment Manager to oversee and scale three core operational delivery functions: Candidate Engagement, Recruitment Coordination, and Data Research. In this leadership role, you will align team workflows with US business hours, drive performance metrics, and ensure the seamless execution of end-to-end candidate pipelines. If you excel at leading multi-disciplinary recruitment teams and optimizing talent acquisition operations for top-tier global clients, this is a pivotal opportunity to drive strategic operational success
RESPONSIBILITIES:
Team Leadership & Performance Management
- Lead, mentor, and performance-manage three distinct functional teams: Candidate Engagement, Recruitment Coordination, and Data Research. - Establish key performance indicators (KPIs), daily delivery targets, and service level agreements (SLAs) tailored to US market timelines. - Monitor daily operational outputs, conduct workflow reviews, and implement continuous process improvements across all teams. - Foster a collaborative, high-performance delivery culture focused on speed, precision, and quality candidate experience.
Candidate Engagement Oversight
- Guide the Candidate Engagement team in developing proactive outreach strategies for passive and active talent pools across the US. - Quality-check candidate screening standards, interview preparation materials, and communication workflows. - Ensure high conversion rates from initial outreach to qualified candidate submission.
Recruitment Coordination Oversight
- Oversee the end-to-end scheduling and logistics management for client interviews, candidate briefings, and feedback loops.
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- Ensure administrative accuracy in applicant tracking system (ATS) updates, compliance documentation, and offer processing. - Streamline candidate and client touchpoints to reduce friction and eliminate delays in the hiring lifecycle.
Data Research & Market Intelligence Oversight
- Direct the Data Research team in talent mapping, market research, and lead generation initiatives targeting key US industry sectors. - Maintain high data integrity and database hygiene standards across CRM/ATS systems. - Translate research insights and talent availability maps into actionable sourcing plans for the delivery team.
Requirements
QUALIFICATIONS:
- Experience: 5+ years of progressive recruitment or talent acquisition experience, with at least 2–3 years in a direct team management or operational leadership role. - Market Exposure: Proven experience supporting or managing US recruitment workflows and talent sourcing strategies. - Operational Leadership: Demonstrated track record of managing multi-functional operational teams (sourcing, coordination, or research). - Schedule Availability: Fully committed to working standard US Eastern Standard Time (9:30 AM – 5:30 PM EST) to support transatlantic client and candidate operations. - Technical Proficiency: Hands-on experience with modern Recruitment CRM/ATS platforms (e.g., Bullhorn, Salesforce, JobDiva) and sourcing tools (Indeed, LinkedIn Recruiter, Boolean search, data enrichment platforms). - Education: Bachelor’s degree in Business, Human Resources, Communications, or a related field (or equivalent practical experience).
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