About the role
About the Role
We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support.
The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information.
Key Responsibilities
- Perform insurance eligibility and benefits verification for patients. - Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements. - Accurately document insurance verification results and patient information. - Identify and communicate insurance discrepancies or coverage issues. - Coordinate with healthcare providers and internal teams regarding insurance requirements. - Maintain accurate and confidential patient records. - Perform other medical administrative and virtual assistant duties as needed.
Requirements
Qualifications
- Proven experience as a Medical Virtual Assistant, Medical Administrative Assistant, or similar healthcare support role. - Hands-on experience in insurance verification is required. - Strong understanding of health insurance eligibility, benefits, and verification processes. - Excellent communication and documentation skills. - Strong attention to detail and ability to work independently. - Comfortable working with healthcare systems, insurance portals, and electronic medical records. - Reliable internet connection and a suitable remote-work environment.
Preferred Experience
Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered.
Benefits
How to Apply
Interested candidates should send the following to [email removed]:
- Updated resume - Introduction video detailing:
- Your experience in medical insurance verification - The insurance companies and systems you have worked with - Your experience with Kaiser Permanente - Your experience with Anthem Insurance - Your relevant experience as a Medical Virtual Assistant
Subject Line: Medical Virtual Assistant – Insurance Verification
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