About the role
The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls).
TASKS:
- Conducting welcome calls and maintaining regular communication regarding recovery - Facilitating medical treatment, ensuring compliance with doctor recommendations, and monitoring progress - Interfacing between the lawyer, injured client, medical providers, and insurance adjusters - Gathering medical records/bills and organizing the "demand package" for settlement
Requirements
QUALIFICATIONS:
- Excellent Communication skills, as they will communicate directly with the firm's clients - Strong empathy as the firm's clients are injured parties usually from vehicular accidents and some may be seeking settlement due to permanent injury - Discretion as they must be sure to follow guidelines in what can and CANNOT be communicated with the clients (e.g., they must never promise a huge payout to the clients). - Persuasiveness as they will remind clients to continue all necessary medical treatment even if the clients "feel fine" - Strong Time Management skills. The caseload once they are fully active will be 100-150 cases.
MINIMUM SYSTEM REQUIREMENTS:
- PRIMARY SYSTEM
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher - Computer Memory/RAM: 8.00 GB - Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14) - Headset: Any USB-type headset with noise-cancelling feature - Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher - Computer Memory/RAM: 8.00 GB - Computer Operating System:At least Windows 11 64-bit or macOS Sonoma (14) - Headset: Any USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours - Typically a device with 240Wh or higher will be sufficient - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 100mb/s contracted
- BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell)
RECOMMENDED SYSTEM REQUIREMENTS
- PRIMARY SYSTEM
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 3000 series or higher - Computer Memory/RAM: 16.00 GB - Computer Operating System: At least Windows 11 64-bit or macOS Tahoe - Headset: Any USB-type headset with noise-cancelling feature - Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher - Computer Memory/RAM: 16.00 GB - Computer Operating System: At least Windows 11 64-bit or macOS Tahoe - Headset: Any USB-type headset with noise-cancelling feature - Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours - Typically a device with 240Wh or higher will be sufficient - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 500mb/s contracted
- BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell or wired)
Benefits
RATE AND REWARDS:
- Starting rate is $800 (USD) monthly - Employment Type: Independent Contractor - Free Training - Paid Time Offs - HMO Coverage - Optical Rewards - Performance-Based Increase - Permanent Work From Home
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