About the role
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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Spa Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Welcome and greet spa guests in a friendly and professional manner - Check-in and check-out spa guests, ensuring a smooth and efficient process - Handle guest requests, inquiries, and concerns with professionalism and tact - Book spa appointments and provide information on available services and packages - Maintain a neat and organized reception area - Assist with retail sales of spa products - Coordinate with other spa team members to ensure seamless operations
Requirements
- Prior experience as a Spa Receptionist or in a similar position is preferred - Excellent communication and interpersonal skills - Professional and friendly demeanor - Ability to multitask and handle multiple phone lines - Proficient in using computer systems and booking software - Knowledge of spa treatments and services is a plus - Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits - Career development within Greece's leading hospitality group - Opportunities for internal mobility and long-term career growth - Accommodation (if necessary) and full board - Transportation support and/or travel expenses - Access to training and educational programs - A dynamic and supportive working environment - Employee discounts across Grecotel hotels and selected partner businesses - A people-focused culture built on teamwork, respect and excellence
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