About the role
Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)
Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation
Overview
We are building one of the most forward-thinking AI-powered Salesforce practices in the market.
Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models, powered by Agentforce, automation, and intelligent workflows.
To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders.
This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.
The Role
You will act as a hands-on expert and trainer, delivering structured workshops and real-world guidance to enable our teams to:
- Design and build Agentforce-powered AI agents - Translate business requirements into AI-driven use cases - Implement end-to-end intelligent workflows across Salesforce - Shift from traditional development to AI-first solution architecture
You will play a key role in upskilling our entire Salesforce capability.
Key Responsibilities
- Deliver monthly hands-on workshops for Salesforce developers and architects - Train teams on Agentforce architecture, capabilities, and best practices - Support the design and build of real-world AI use cases, including:
- AI SDR (Sales Development Representative) agents - Customer Service / Support agents - Onboarding and operations agents
- - Guide teams on prompt design, orchestration, and agent workflows - Provide advisory on scaling AI solutions across enterprise environments - Review and improve existing implementations and use cases - Help define internal frameworks, accelerators, and best practices
Required Experience
- Proven experience working with Agentforce (Salesforce AI Agents) - Demonstrated experience building multiple AI agents end-to-end - Strong background as a Salesforce Consultant / Architect - Hands-on delivery of AI use cases such as:
- Sales automation / SDR agents - Customer service automation - Workflow automation using AI
- - Deep understanding of:
- Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) - AI-driven workflows and automation - Prompt engineering and agent orchestration
- - Ability to train, mentor, and communicate complex concepts clearly
What We’re Looking For
- Someone who is genuinely AI-first in their thinking - A practitioner — not just theory, but real-world delivery experience - Strong communicator who can lead workshops and influence senior teams - Passion for building scalable, intelligent solutions - Ability to work in a fast-moving, high-growth environment
Why This Role
- Work with a global AI and Salesforce innovation team - Be part of building next-generation AI products and services - Influence how AI is delivered across multiple industries and markets - Long-term opportunity with consistent engagement and impact - Direct involvement in cutting-edge Agentforce implementations
Engagement Model
- Ongoing contract / advisory role/Perm - Monthly workshop delivery (core requirement) - Additional involvement in solution design and strategic initiatives
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