About the role
The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for a Tire Claims Specialist with Rallye Mercedes Benz! The ideal candidate is looking for a long-term position with an outstanding team, with excellent customer service experience to play a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, motivated individual with automotive service experience.
Responsibilities for this position include:
- Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage. - Handle paperwork for all tire claims for coverage and payment. - Submit paperwork with the claims carrier for payments quickly and efficiently. - Follow up with claims to ensure they are being processed correctly. - Check with parts for tire pricing and availability. - Effectively communicate with both vendors and customers on claims status. - Assist in service administration functions. Included but not limited to: loaner car responsibilities, reception, and scanning.
The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!
PAY RANGE: $21 - $23 PER HOUR
Requirements
- High School Diploma or Equivalent - Previous cashier, administrative, or customer service experience. - Possess basic computer & phone skills - Proficiency in the use of Microsoft, and Google Suites; and experience with CDK. - Experience with effectively and politely interacting with customers and other employees.
Benefits
- Great benefits package including medical, dental and vision coverage for employee & family. - Company paid life insurance and optional additional coverage. - Voluntary short term and long term disability available. - Additional voluntary benefits including Aflac and LegalShield! - Paid time off! - Paid holidays! - 401K plan - Employee Assistance Program
Text as published by Rallye Motor Company. We don't edit postings; apply and ask questions on the employer's site.