About the role
At Sfakianakis Group, a leader in the automotive industry, we are looking for a motivated and results-driven After Sales Area Manager to join our team.
The successful candidate will support, guide, and develop our network of authorized service and spare-parts partners, ensuring high-quality after-sales services, customer satisfaction and profitability.
Responsibilities:
- Supports the network of authorized service and spare-parts partners across all after-sales activities. - Improves partner performance by providing ongoing technical and commercial support to enhance service quality and efficiency. - Monitors customer satisfaction, reviewing feedback and key performance indicators to identify improvement areas. - Proposes and implements initiatives to enhance operational efficiency and overall after-sales performance. - Develops and executes initiatives that strengthen after-sales services and customer experience. - Travels within Greece to support the partners network in the assigned region.
Required Qualifications:
- University degree in Mechanical Engineering (or related field) - 3+ years of experience in a similar role - Solid understanding of automotive industry practices and standards - Advanced Knowledge of MS Office and CRM systems - Very good knowledge of English (spoken and written) - Willingness to travel regularly within Greece
Skills:
- Effective communication - Strong analytical skills - Results-oriented with a strong focus on achieving goals and driving performance
Benefits:
- Competitive salary and performance-based bonus - Corporate car for business travel - Corporate group health and life insurance coverage - A modern, supportive and fast-paced working environment - Opportunities for career advancement within a leading Group
Text as published by Sfakianakis Group. We don't edit postings; apply and ask questions on the employer's site.