About the role
Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
Responsibilities:
- As an Italian Speaking Advisor you will have the responsibilities below: - Assist viewers through phone and/or chat regarding different queries - Provide account and application support to viewers namely with regard to software functionality - Provide technical support and troubleshoot system configurations and network settings - Provide accurate and real-time responses to the viewer’s inquiries.
Requirements
To be selected as an Italian Speaking Advisor, you need to have the requirements below:
- Have a high level of Italian (written and oral) and fluent in English (B2) - Are passionate about entertainment and media enterprise - Have excellent communication skills coupled with empathy, team spirit and customer-oriented - Have familiarity with digital streaming services and devices - Location: Already based in Portugal
Benefits
- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net) - Private Health Insurance - Personal and career development programs and mentoring to develop skills - Possibility to participate in a growing multicultural Project - Flexible Schedule - Work in a diverse environment with people from over 75 nationalities - Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more! - We promote inter-company mobility to work at any of our sites around the world - Workplace: Work From Home (Mainland Portugal)
Text as published by speakit. We don't edit postings; apply and ask questions on the employer's site.