About the role
Are you a Dutch speaker? Are you ready to pack your bags and kick - start your career in Lisbon?
We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.
Responsibilities:
- Provide B2B support to small and medium-sized businesses via chat, email and phone - Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain - Provide pre and post-sales support for all self-service products - Offer recommendations to common B2B problems or frequently asked questions - Maintain and ensure high level of customer satisfaction - Identify trends and solve problems facing multiple SMB clients - Provide customer insights and feedback from our B2B clients to engineering
Requirements
- Native or proficient level of Dutch (C2) - Advanced level of English both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills - Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required - Desire to learn and advance, be a curious investigator and problem solver - Experience with online advertising products and social media will be considered a plus
- Must hold EU citizenship - Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits
- Salary: 1050€ gross/month (12 payments) plus paid accomodation and expenses (water, electricity, internet, cleaning services) or 1300€ gross/month (12 payments) without accommodation.
- Monthly bonus - Relocation package covered - Free Accommodation in a shared apartment - Health Insurance since day one in the company - Excellent work opportunity in a leading multinational company - Stable work and career progression - Continuous training and integration phase
- Refund of initial flight expenses - Free annual flight to the homeland - Free Portuguese language courses, surfing, soft trekking and much more.
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