About the role
We are currently looking for Dutch-speaking professionals to join a growing international team in Greece as Customer Account Specialists. In this role, you will communicate with customers regarding account-related matters, provide support and guidance on payment arrangements, and help maintain positive customer relationships through professional and solution-oriented communication.
This is a great opportunity for candidates who enjoy customer communication, problem-solving, and working in a multicultural environment, with the flexibility of hybrid or fully remote work.
If you are a strong communicator with a solution-oriented mindset and would like to join an international environment, we would love to hear from you!
Responsibilities
- Communicate with Dutch-speaking customers via phone and email - Handle account and payment-related inquiries in a professional manner - Support customers in finding suitable payment solutions and arrangements - Maintain accurate records and update customer information in the system - Follow internal procedures and compliance guidelines - Deliver a positive and customer-focused experience during every interaction
Requirements
- Native or near-native level of Dutch - Very good level of English (B2) - Strong communication and negotiation skills - Customer-oriented mindset with professional approach - Previous experience in customer support, collections, finance or account management - Ability to work independently and manage sensitive conversations professionally
Benefits
- Hybrid or fully remote work option within Greece - Competitive salary package - Private health insurance - Training and ongoing support - International and multicultural work environment - Career growth opportunities - Stable and long-term collaboration
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