About the role
Responsibilities:
- Provide the priority services to VIP Customers by different channels in Premium Service Centre. - Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits. - Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer. - Organize all relationship building customer activities/events with internal and external stakeholders. - Assist in providing quality services and financial solutions to customers and satisfy their needs. - Support all rounded center administrative and maintenance functions.
Requirements
- Degree holder in Business, Banking & Finance or related disciplines - Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred - Self-motivated, independent and client-focused - Strong negotiation, communication, interpersonal and analytical skills - Fluency in written and spoken English and Chinese
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