About the role
Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours
About Us
At OurAssistants, we connect property management companies with highly skilled virtual professionals. We focus on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment for our team. Learn more at ourassistants.com.
About the Role Customer Service Representative (CSR) – Insurance (P&C)
We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence.
Requirements:
- Insurance industry experience (Personal & Commercial Lines preferred) - Strong written English communication skills - Excellent organizational and multitasking abilities - Ability to work independently and take initiative - Customer service-oriented with strong attention to detail
Key Responsibilities:
- Respond to insured inquiries via email - Provide policy-related guidance and support - Manage correspondence and follow-ups - Maintain accurate records and documentation - Assist with policy servicing and administrative tasks
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