About the role
Job Overview
Our client is an Abu Dhabi-based holding company with a diversified portfolio spanning strategic industries. The organisation is building a marketing shared-services capability in the Philippines to support its group and portfolio companies. Support the day-to-day planning, publishing and measurement of social media content for the group and its portfolio companies. Help maintain a consistent brand presence, responsive community management and reliable social reporting across platforms and markets.
Job Details
Work set up: Onsite – Eastwood, Quezon City
Schedule: Monday–Friday | 9:00 AM–6:00 PM UAE time (GST, UTC+4)
Holiday: UAE holidays
Responsibilities
Content Planning & Publishing
• Maintain social media calendars and publishing schedules based on approved campaign plans, brand guidance and market priorities.
• Draft platform-appropriate captions and adapt approved content for LinkedIn, Instagram, X, YouTube and other relevant channels; coordinate Arabic or other language versions where required.
• Schedule and publish approved posts, checking links, tags, formatting, creative specifications and timing before release.
Community Management
• Monitor comments, messages, mentions and tags; respond using approved guidance and service standards.
• Identify enquiries, complaints, sensitive topics and potential reputational issues and escalate them promptly to the Abu Dhabi HQ manager.
• Maintain community response logs and ensure follow-up is tracked to completion.
Social Listening & Trends
• Track relevant conversations, competitor activity, sector trends and platform changes, sharing useful findings with the team.
• Support social listening and content research to identify audience interests, emerging questions and opportunities.
Reporting & Collaboration
• Prepare regular reports on reach, engagement, audience growth, video performance, clicks and other agreed measures.
• Coordinate with Marcoms, PR, Digital Marketing and Creative teams to deliver integrated campaigns and improve content performance.
Qualifications
• Bachelor’s degree in Marketing, Communications, Media or a related field preferred.
• Excellent written English required; Arabic or other language capability is an advantage.
• At least 3 years of experience managing social media or digital content for a brand, agency or organisation. Experience with multiple social platforms, community management and social analytics is required.
Technical Skills
• LinkedIn, Instagram, X and YouTube
• Social publishing and scheduling tools
• Community management and escalation
• Social listening and trend research
• Canva or equivalent content tools
• GA4 and platform analytics
• Excel and PowerPoint
• Short-form video and content formats
Core Competencies
• Ownership and accountability for quality, accuracy and follow-through.
• Clear written and verbal communication and confidence working across cultures and time zones.
• Strong organisation, prioritisation and attention to detail.
• Collaborative stakeholder service and constructive response to feedback.
• Curiosity, learning agility and responsible adoption of data, digital tools and AI.
• A digitally fluent and culturally aware communicator who understands how to adapt content by platform, respond thoughtfully to audiences and use data to improve social performance.
Text as published by Sourcefit. We don't edit postings; apply and ask questions on the employer's site.