About the role
Tyler Technologies is seeking a motivated and detail-oriented User Experience (UX) Content Strategist Intern to join our team for a three-month paid summer internship. This role will focus on auditing the content and error messages for some of our public-facing websites. The goal is to provide recommendations that will improve clarity, consistency, and overall user experience.
Responsibilities
- Audit website content, including error messages. - Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content. - Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs. - Document findings and recommendations in a clear and organized manner.
Qualifications
- Currently pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field. - Strong writing and editing skills, with an understanding of user-centered design principles. - Ability to tailor content to different audiences with varying levels of technical and legal knowledge. - Basic understanding of UX best practices, especially related to content and error messaging. - Strong analytical skills and attention to detail. - Excellent communication and collaboration skills.
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