About the role
Key Responsibilities:
- Supervise daily operations of the assigned F&B outlet to ensure smooth and efficient service.
- Lead, support and motivate the team to deliver exceptional guest experiences.
- Ensure high standards of service, presentation and product quality.
- Welcome guests and handle guest requests, feedback and concerns professionally.
- Monitor service standards and ensure compliance with hotel policies and procedures.
- Conduct briefings and support team training and development.
- Assist with scheduling, staff allocation and daily operational requirements.
- Monitor stock levels and minimize wastage.
- Ensure compliance with food safety, hygiene and health & safety standards.
- Work closely with the culinary and other hotel teams to ensure seamless operations.
Requirements
Candidate Requirements:
- Previous experience as an F&B Supervisor or in a similar supervisory position within a 5-star or luxury hotel.
- Strong knowledge of Food & Beverage operations.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Guest-focused with a passion for delivering exceptional service.
- Ability to work in a fast-paced, multicultural environment.
- Professional appearance and positive attitude.
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