About the role
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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Spa Therapist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Deliver a variety of spa treatments to guests, such as massages, facials, body wraps, and scrubs - Assess guest needs and preferences, and provide customized spa experiences - Ensure cleanliness and hygiene standards are maintained in treatment rooms and work areas - Promote and sell spa products to enhance the guest experience and meet sales targets - Keep up-to-date with industry trends and developments in spa techniques and products - Provide exceptional customer service, ensuring guest satisfaction and loyalty - Handle guest inquiries, complaints, and concerns in a professional and timely manner - Collaborate with other spa team members and departments to ensure seamless operations
Requirements
- Minimum of 2 years experience as a spa therapist in a luxury spa or hotel - Valid certification in relevant spa therapies and treatments - Excellent communication and interpersonal skills - Strong understanding of customer service principles - Ability to work independently and as part of a team - High level of professionalism and attention to detail - Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits - Career development within Greece's leading hospitality group - Opportunities for internal mobility and long-term career growth - Accommodation (if necessary) and full board - Transportation support and/or travel expenses - Access to training and educational programs - A dynamic and supportive working environment - Employee discounts across Grecotel hotels and selected partner businesses - A people-focused culture built on teamwork, respect and excellence
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