About the role
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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Housekeeping Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Manage the overall housekeeping and laundry operations, including managing a team of housekeepers and ensuring that they are providing exceptional service to guests - Implement and maintain Grecotel's housekeeping and laundry standards and procedures throughout the property - Develop and maintain effective working relationships with other departments to ensure seamless communication and cooperation across all aspects of operations - Create and maintain comprehensive work schedules, ensuring that staffing levels are appropriate for the occupancy levels of the property - Monitor and control inventory levels of cleaning supplies and linens to ensure that adequate supplies are always available - Ensure that all equipment and machinery, including guest room appliances, are in good working order through regular inspections and maintenance - Train, mentor, and support the housekeeping staff to ensure that they have the tools and knowledge they need to provide excellent service to guests
Requirements
- At least 3-5 years of housekeeping management experience in a luxury hospitality environment - Strong leadership skills, with a track record of successfully managing teams of staff - Excellent communication skills, with the ability to interact effectively with guests and staff at all levels of the organization - Good organizational and time management skills, with the ability to prioritize tasks effectively - Strong attention to detail, with a thorough understanding of housekeeping and laundry operations - Ability to work well under pressure and handle multiple tasks simultaneously - Knowledge of computer programs. - Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits - Career development within Greece's leading hospitality group - Opportunities for internal mobility and long-term career growth - Accommodation (if necessary) and full board - Transportation support and/or travel expenses - Access to training and educational programs - A dynamic and supportive working environment - Employee discounts across Grecotel hotels and selected partner businesses - A people-focused culture built on teamwork, respect and excellence
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