About the role
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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Night Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Greet and check-in late arriving guests in a friendly and welcoming manner - Handle guest requests, inquiries, and complaints during the night shift - Manage and update reservations and ensure accurate guest information - Perform night audits and ensure the accuracy of financial transactions - Maintain a clean and organized front desk area - Respond to emergency situations and take appropriate actions
Requirements
- Prior experience as a Night Receptionist or in a customer service role is preferred - Excellent communication and interpersonal skills - Ability to work independently and make effective decisions during night shifts - Professional and friendly demeanor - Proficient in using computer systems and hotel software - Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits - Career development within Greece's leading hospitality group - Opportunities for internal mobility and long-term career growth - Accommodation (if necessary) and full board - Transportation support and/or travel expenses - Access to training and educational programs - A dynamic and supportive working environment - Employee discounts across Grecotel hotels and selected partner businesses - A people-focused culture built on teamwork, respect and excellence
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