About the role
START NOW. LEAD INTO 2027
Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Service Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Manage and supervise the day-to-day operations of all service restaurants within the hotel - Ensure high levels of customer satisfaction by consistently delivering exceptional service - Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations - Oversee staffing requirements, including training and performance management - Collaborate with the culinary team to ensure high-quality food and beverage offerings - Handle guest feedback and resolve any issues or complaints in a timely and effective manner
Requirements
- 2+ years of experience in a managerial role in the food and beverage industry, preferably in a luxury hotel or resort setting - Bachelor's degree in Hospitality Management or a related field is preferred - Strong knowledge of food and beverage operations - Excellent leadership and team management skills - Exceptional customer service and communication skills - Ability to work in a fast-paced environment and handle multiple priorities - Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits - Career development within Greece's leading hospitality group - Opportunities for internal mobility and long-term career growth - Access to training and educational programs - A dynamic and supportive working environment - Employee discounts across Grecotel hotels and selected partner businesses - A people-focused culture built on teamwork, respect and excellence
Text as published by Grecotel. We don't edit postings; apply and ask questions on the employer's site.